1. Home
  2. Reset Your Password
Get Help

Check Frequently Asked Questions.

Reset Your Password: Confirm University Affiliation

If you cannot complete the password reset form, please bring University-issued photo identification or a government-issued photo identification to the Bruin OnLine Help Desk located in Suite 124, Kerckhoff Hall. If you are not able to visit the Help Desk, please fax or email a completed copy of the UCLA Logon Service Request Form, with all required supporting documentation.

Do you have a 9 Digit UCLA ID Number (UID)?

If you are affiliated with one of these populations you have a 9 Digit UCLA ID Number (UID):

  • New UCLA Students (including admitted/waitlisted applicants and summer sessions)
  • Former UCLA Students (including alumni and summer sessions)
  • UCLA Faculty or Staff Members
  • UCOP or UC Merced Staff Members
  • Contractors
  • Bruincard holders

If you do not have a 9 Digit UCLA ID Number (UID) and you are not affiliated with the University:

Accounts created without a 9 Digit UCLA ID Number (UID) can be used with, but may not have full access to, many UCLA applications. Users with unaffiliated accounts generally aren't eligible to receive campus services.